Technical Support for Websites, E-shops, and Apps
Reliable Support to Ensure Smooth Digital Performance
support
At iServices, we understand that your website, e-shop, or web application requires ongoing maintenance and support to function efficiently. That’s why we offer comprehensive technical support packages tailored to your needs, ensuring performance, security, and uptime.
Our Technical Support Services
Free Technical Support
- Covers all tools and services provided by iServices
- Excludes issues caused by external factors, hardware failures, or user errors
- Additional requests for modifications are billed separately upon client approval
Preventive Technical Support
- Regular system updates and security patches
- WordPress, theme, and plugin updates every two months
- Performance monitoring and security audits
Preventive Technical Support + SEO Check
- Includes all preventive support services
- Biannual SEO performance evaluation and adjustments
- SEO improvements such as title tags, meta descriptions, and headings
Permanent Technical Support + SEO Check
- Ongoing content posting support and resolution of technical issues
- Pricing based on pre-purchased annual technical support hours
- SEO audits and periodic optimisations
Comprehensive Support Package (Technical & Digital Marketing)
- Includes preventive and ongoing support services
- Social media content management (2-3 or daily posts per week)
- SEO optimisation and content updates
- Flexible pricing based on the number of hours required
Customised Support Package
- Fully tailored to your business’s specific needs
- May include SEO, content creation, social media support, and ad management
- Additional tasks such as multimedia creation and targeted Google Ads campaigns
Moodle Technical Support Packages
- Routine checks every two months
- Written feedback and necessary updates to maintain LMS functionality
Moodle Technical Support Packages
Our technicians periodically check your Moodle platform (every two months) and will provide written feedback and necessary updates.
Permanent Technical Support
This includes regular checks and updates, along with support for content posting issues or technical matters as they arise. It includes hours of technical support per year, excluding preventive support hours chosen for pre-purchase.
Continuous Support Services We Offer
Join
- Preventive technical support for your website, e-shop, or web/mobile application.
- Ongoing technical support for your website, e-shop, or web/mobile application.
- Content creation by specialized journalists, with posting on your website.
- Graphic design, image editing, animation, and video production.
- Digital marketing strategy design and support for targeted customer acquisition.
- Google Ads & Facebook Ads campaign management for rapid customer engagement.
- Ongoing competitive analysis and optimal online utilization.
- Organization and support for webinars.